Performance and Quality Assistant - Mercy Corps

الصفحة الرئيسية

Performance and Quality Assistant - Mercy Corps

  • Position Title : Performance and Quality Assistant
  • Position Type : Service Contract / Daily basis , Full Time
  • Location : Mercy Corps -Gaza Sky Geeks/ Gaza Office
  • Duration: Six Months

Program / Department Summary

Gaza Sky Geeks (GSG) is Gaza’s leading co-working space, tech education hub, and startup accelerator, run by Mercy Corps, a nonprofit international relief and development organization with programs in the occupied Palestinian territories since the 1980s. Mercy Corps founded GSG in partnership with Google.org in 2011.  We bring together online freelancers, outsourcers, and startup founders together under one roof to share ideas, best practices, code, and build brighter futures through the power of the internet. Gaza Sky Geeks’ overarching goal is to build an internationally competitive technology ecosystem in Gaza through online freelancing, outsourcing, and startups. 

GENERAL POSITION SUMMARY: 

This role will primarily support the Tech Education Stream under the performance and quality unit, in support of our overall objectives of:
  • Keeping an up-to-date Tech Education database.
  • Ensuring consistent data collection and verification.
  • Support and help with all related performance and quality assurance aspects related to Tech Education.

Responsibilities and Duties

ESSENTIAL JOB FUNCTIONS: -
Programmatic Responsibilities:
 
  1. Take responsibility for ensuring that data is of good quality and accessible by keeping an up-to-date database for Tech education. 
  2. Supervise the collection of quality data on time as well as ensure updating monitoring data into the activity-level online trackers as guided by the PaQ lead. 
  3. Take main responsibility for data cleaning and verification for the Tech Education stream. 
  4. Support the implementation of focus groups and debrief meetings after the completion of any Tech Education offering. 
  5. Support performance and quality unit in the development and implementation of efficient Quality assurance systems, tools, and processes that will effectively represent the tech education programs. 
  6. Play a key role in identifying key lessons learned for the Tech Education programs. 
  7. Support in donor reporting. 
  8. Support in the different MEL/Tech Education joint projects. 
  9. Help with the day-to-day workflow of the tech education stream.
  • SUPERVISORY RESPONSIBILITY: None
  • REPORTS DIRECTLY TO:  Tech Education PaQ Lead 
  • WORKS DIRECTLY WITH:  Tech Education team, Business Development team, other GSG team members, MEL department.
  • Accountability to Participants and Stakeholders
Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.

Job Specification

  1. University degree in ICT, Science, engineering, business, or any other related field, with a demonstrated record of interest and contemporary knowledge in his/her field.
  2. +2 years of experience in data management ,  data cleaning, and verification. 
  3. Proficiency in google sheets is a MUST 
  4. Strong Analytical skills
  5. Proficiency in the other different tools used in GSG such as (MS Office, Slack, Google products (Drive, Sheets, Docs).  
  6. Strong understanding of the social, political, and economic context of the Gaza Strip. 
  7. Excellent writing skills in both English and Arabic. 
  8. Willingness to work outside of normal business hours as required.

SUCCESS FACTORS:

  1. Ability to work in a flat, fast-paced environment with others who are passionate about supporting Gaza’s technology ecosystem 
  2. Strong listening abilities to understand the needs of GSG’s tech community 
  3. Superb attention to detail. 
  4. Positive attitude and passion for your work. 
  5. Proactive, the get-stuff-done mentality that always prioritizes outcomes, not just inputs. 
  6. Excellent written and oral communication skills. 
  7. Strong interpersonal, conflict resolution, and negotiation skills. 
  8. Excellent time and organizational management skills. 
  9. Up-to-date knowledge of technology and industry developments. 
  10. Excellent ability to work under pressure and carry out multiple tasks simultaneously. 

How to Apply:

Interested and qualified candidates can apply online through Apply Now

no later than Thursday, 10 March 2022
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